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Shipping time depends on the shipping method you selected. Free shipping (Domestic U.S only) usually takes about 5-10 working days, and expedited shipping usually takes about 3-6 working days.
Most orders arrive within 7-20 Business Days*, however, for specific timelines by country please refer to the below:
3-6 business days: United States
7-20 business days: New Zealand, Great Britain, France
7-25 business days: Canada, Australia, Ireland, Spain, Germany, Netherlands, Sweden, Denmark, Austria, Finland
20-45 business day: Mexico, Cyprus & Malta
14-45 business day: Worldwide
After placing your order, we may need 1-3 working days to prepare your order. This processing time does not include shipping time. We will inform you with an email after shipment. If you can’t find an email fifteen days after you’ve placed the order, please feel free to contact us.
After placing your order, we may need 7-15 working days to prepare your order. This processing time does not include shipping time. We will inform you with an email after shipment. If you can’t find an email fifteen days after you’ve placed the order, please feel free to contact us.
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We accept Visa, American Express, Mastercard, Discover, Visa/Debit or Paypal. If you wish to pay with multiple credit cards, please contact our customer service email@example.com where our team can assist you further. We do not accept cash, cheques, installments, nor Cash On Delivery payments.
Yes! We understand that the safety of your personal information is extremely important to you. When you make a purchase from us online, your card information is protected by one of the most widely used and trusted security systems on the Internet. Card transactions are encrypted with a 256-bit SSL certificate, and our website is scanned and tested daily for malware/viruses.
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If your order has not been shipped out, you can submit a ticket or chat with us to cancel it. Please note that we CANNOT cancel orders which have been shipped out. Therefore, please wait for your package to arrive and you may either keep it or contact us to return for refund. Please DO NOT refuse the delivery as the undelivered package will be destroyed by the third-party logistics.
Once your order is placed, you will receive an order confirmation email. You can also log in to our website and track your order under “Account> My account> My orders”
Once your order is shipped, you will receive an email with tracking number.